FAQS

Here at Bel-Ingle, we are completely aware that purchasing a new garage door is an investment, so the pressure is on to get it right. You may have a number of questions that need answers before you are willing to make a decision. We have collated a range of garage door FAQs and provided informative answers to help you make the best-informed decision for you.

If you would like to find out any additional information on any of our garage door, or garage door opener FAQs, do not hesitate to get in touch here. We are always on hand to help! 07712 003171

Frequently Asked Questions

What is included in the price of a new door?
You get the door itself, the springs and gear to lift the door and all the locking. The price of a new frame is not included unless requested.
Do I need a frame?
Yes, you will need a frame for all doors except sectional doors; you can buy a new door and fix it to your existing frame or purchase a new frame.
How long will I have to wait for a garage door delivery/installation?
Delivery usually takes from 3 to 21 days from your order date, some special sized doors or doors from abroad can take up to 6 weeks to arrive but you will be notified if this is likely to happen. Installation will commence no later than 10 days after delivery date. We will contact you up to 3 days in advance of items arriving.
Do you take away our old garage door?
Yes, our quotation includes removal and disposal of your existing garage door.
Do we need to be in when the work is carried out?
Most customers prefer to be present when work is being undertaken but as long as we have sufficient access to the garage we can complete the work without you being present.
What size door do I need?
We offer free estimates. If you are not sure of the size you require, we would be more than happy to visit you and advise you personally.
Do the electric doors require a special electric supply?
The control boxes come with a 13amp plug attached. A 13amp socket will be required to plug the door in. Most people use an extension lead during installation and a permanent feed later on.
How many remote controls do I get with the door and what is the range?
Your door will come with 2 remote controls (unless you order extra). The range is approximately 30m from the door but this does vary from site to site. Local radio interference can affect range dramatically but this is rare.
Can I automate a canopy door?
Yes but you need to purchase a canopy bow arm convertor, this allows a canopy door to be automated.
Does our new garage door require maintenance?
Yes, maintenance will be required, different levels of maintenance are required for for different products. Most manufactures recommend the working parts of your new garage doors are serviced yearly. Bel-Ingle offer a yearly maintenance service, please see repairs section for typical pricing.
Do you offer any guarantees?
Yes, all our installations carry a 2 year guarantee. All repair work carries a 1 year guarantee. Manufacturers warranties range from 2 to 10 years. We have full public liability insurance.
How can I pay for my door?
We accept cheque, cash or payment by 'BACS', credit or debit card (credit card surcharge may apply)
Do you charge VAT?
Yes, we are a UK based business and so VAT is charged at the applicable rate in force at the time of the sale, all prices shown on this website are shown EXCLUSIVE of VAT.

If you need advice or would like to discuss your garage door accessory requirements in more detail please call us on: 07712 003 171 or alternatively Click Here We look forward to hearing from you.